Order
/ Contact Info
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Foosball.com is based in the USA. Our staff has been involved in pretty
much every aspect of the world of table soccer since
1983. We've grown into our own "foos" only
warehouse and operation based out of Maryland. We inventory
ninety percent of our parts and accessories. We also maintain a large
selection of tables. We do utilize manufacturers and regional fulfillment partners (primarily for tables) when necessary to
get the best price and service options for our customers. |
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foosball.com |
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Shipping Information: | |||
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US Parts Customers ALASKA and HAWAII CUSTOMERS Canada Parts Customers International Parts Customers Table Customers foosball.com
will ship your order via Common Carrier (truck) curbside delivery,
selecting the best carrier to your destination.
:IMPORTANT: |
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Damaged Items: | |||
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foosball.com
requires
all damages to be reported within 3 days. This is for our customers'
protection in that freight companies restrict the amount of time within
which a freight damage claim can be made.
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If
your table arrives and has visible damage, please refuse it and call
us immediately. We will promptly send you a replacement.
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If
you have concern about table damage but find no significant damage in
the outer carton, please mark the Freight Bill Receipt accordingly.
(For example, "box has several dents, torn in corner, etc.")
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If,
on examination of your table, you find a manufacturing defect, we will
do everything necessary to repair your table to original factory specifications
or replace it with a new table.
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If, upon opening the carton, you find concealed damage, save the boxes and contact foosball.com and we will help you file a freight claim and work with you to get the necessary parts to bring the table to new condition. We may have to invoice you for the parts but will not require payment until you receive payment from the carrier. | ||
Order Confirmation: | |||
When you place an order, you will receive an order confirmation by email indicating that your order was received. You will be contacted again when your order is ready to ship. |
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Sales Taxes: | |||
Applicable sales taxes will be added to all Maryland (6%) orders. If you are a Maryland resident and are remitting with a check or money order, you must compute and add the appropriate sales tax to your total remittance (compute tax ONLY on merchandise, NOT including freight). | |||
Customer Service: | |||
If you have any questions, e-mail our staff at :
postsales@foosball.com
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Return Policy: | |||
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If you wish to return your order within 10 days, you must email us to at postsales@foosball.com. Debbie will email you with returning procedures. |
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Return shipping charges and arrangements are the responsibility of the customer. We cannot credit initial or return shipping charges. |
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It is our sincere desire to make your shopping experience enjoyable ... and our guiding policy is to protect honest customers and keep our prices low. | ||
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Yahoo Store Security: | |||
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All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption. |
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When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. |
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For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant. |
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If you are not the kind of person who worries
about being hit by lightning as you're crossing the street, you probably
don't have to worry that your credit card number will be intercepted on
the way to a secure Web site. According to CNN, |
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We order products online regularly, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant. |